PRIVACY POLICY

Your Privacy Matters to Us

This Privacy Policy explains how Africon collects, uses, and protects your personal information when you use our services. Last updated: January 15, 2025.

At Africon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Company name and job title
  • Payment information for our services
  • Communication preferences and feedback
  • Event registration and attendance information

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Device information and operating system

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing payments and transactions
  • Communicating with you about our services
  • Sending marketing communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure data centers and infrastructure

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

+27 21 123 4567
privacy@africon.ai

Africon Privacy Office

123 Waterfront Drive, V&A Waterfront

Cape Town 8001, South Africa