Terms of Service

1. Acceptance of Terms

By accessing or using Africon's website, services, or participating in our events, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

These Terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Africon provides artificial intelligence consulting services, including:

• AI strategy development and consulting
• Custom AI solution implementation
• Training programs and workshops
• Technical support and maintenance
• Educational content and resources

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

4. Acceptable Use Policy

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access to our systems
• Using our services for competitive intelligence
• Harassing, abusing, or threatening other users

5. Intellectual Property Rights

Our Content

The services and their original content, features, and functionality are owned by Africon and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain rights to any content you submit to our services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for the purpose of providing our services.

Custom Work

For custom AI solutions developed specifically for your organization, intellectual property ownership will be defined in separate service agreements.

6. Payment Terms

Fees and Billing

Payment terms for our services are specified in individual service agreements or at the time of purchase. All fees are non-refundable unless otherwise specified.

Payment Methods

We accept various payment methods including credit cards, bank transfers, and other payment systems. You authorize us to charge your selected payment method for all fees incurred.

Late Payments

Late payments may result in suspension of services and additional fees. We reserve the right to pursue collection of overdue amounts.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For consulting services involving your data, we will enter into appropriate data processing agreements to ensure compliance with applicable data protection laws.

8. Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or completeness of content

AI technologies are rapidly evolving, and we cannot guarantee specific outcomes or results from our services.

9. Limitation of Liability

To the maximum extent permitted by law, Africon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Business interruption or downtime
• Cost of substitute services
• Damage to reputation or goodwill

Our total liability for any claims arising from these Terms or our services shall not exceed the amount paid by you for the specific service in question.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us. Upon termination, your right to use our services will cease immediately.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Any disputes arising from these Terms will be resolved through binding arbitration in Cape Town, South Africa, unless both parties agree to alternative dispute resolution methods.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "last updated" date.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: